Privacy Policy

1. Introduction

Simplify Digital ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit simplifydigital.io or engage our services.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and deliver our services
• Send appointment reminders, follow-up messages, and service updates (if you have opted in)
• Send marketing messages (if you have separately opted in)
• Process invoices and payments
• Communicate about your engagement with us
• Improve our services and develop internal resources
• Comply with legal obligations

We do not use your information to make automated decisions that have legal or similarly significant effects on you.

4. SMS Communications

5. Sharing Your Information

We do not sell or share your personal information with third parties for their own marketing purposes.

We may share your information with:

• Service providers: Third-party vendors (including our messaging and CRM platform) who help us deliver services on our behalf, under confidentiality obligations. These providers are not permitted to use your data for their own purposes.
• Legal requirements: If required by law, court order, or valid request from a government authority, or to protect our rights, safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of business assets. We will notify you before your data becomes subject to a different privacy policy.

6. Data Retention

We retain your personal information for as long as necessary to deliver our services, maintain our business records, and comply with legal obligations. We will delete or anonymize your information when it is no longer needed for those purposes.

7. Security

We implement reasonable security measures to protect your personal information, including encryption of data in transit and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify you promptly in the event of a data breach that affects your personal information as required by applicable law.

8. Cookies and Tracking Technologies

This site may use cookies and similar technologies (such as web beacons and analytics tags) to understand how visitors use our site and to improve your experience.

Types of cookies we may use:

• Essential cookies: Required for the site to function. Cannot be disabled.
• Analytics cookies: Help us understand site usage (e.g., which pages are visited most).
• Functionality cookies: Remember your preferences.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality. We do not use cookies for targeted advertising or sell data collected via cookies to third parties.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal information, subject to legal retention obligations.
• Restriction: Request that we restrict processing of your information in certain circumstances.
• Portability: Request your information in a portable format.
• Objection: Object to processing of your information for certain purposes.
• Withdraw consent: Withdraw any consent you have given (including SMS opt-in) at any time.

To exercise any of these rights, contact us at hello@simplifydigital.io. We will respond within 45 days, or notify you if we need additional time.

10. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information

We do not sell personal information to third parties.

To exercise your California rights, contact us at hello@simplifydigital.io. We will not discriminate against you for exercising your rights.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.

13. International Data Transfers

Your information may be processed on servers located in the United States or in other countries where our service providers operate. By using this site or our services, you consent to this transfer. We ensure that appropriate safeguards are in place for any cross-border data transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and post the revised policy on our website. For significant changes, we will notify you by email or through a prominent notice on our site. Your continued use of our site or services after changes are posted constitutes acceptance.

15. Contact

Questions about this Privacy Policy or how we handle your information? Contact us at: